Frequently Asked Questions

What type of jewelry do you offer?

We offer a curated range of elegant jewelry, including rings, necklaces, bracelets, earrings, and fine jewelry — all designed to bring timeless beauty to your everyday style.

How long does shipping take?

Orders are typically processed and shipped within 12 to 15 business days. Once shipped, you’ll receive a tracking number to monitor your delivery.

Can I track my order?

Absolutely. Once your order is shipped, you’ll receive an email with a tracking link so you can follow your jewelry’s journey.

What is your return policy?

We accept returns within 14 days of delivery, provided the item is unworn and in its original packaging. Visit our Returns & Refunds page for full details.

How can I contact customer service?

We’re always happy to help! If you have questions or need support, please reach out via our Contact Us page. We aim to respond promptly and warmly.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

How do I stay informed about new products?

To stay up-to-date on our latest products and offers, subscribe to our newsletter or follow us on social media.

Is my personal information secure?

Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.